1. Introduction

This Privacy Policy applies to the Nalietech application and website (collectively, the "App"), operated by Nalietech Business Solutions LLC and designed by Tichaona Remias. Nalietech ("we", "our", or "us") is committed to protecting your personal information and your right to privacy in accordance with applicable global data protection frameworks, including the EU/UK General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA/CPRA) and other US state privacy laws, Brazil's LGPD, Nigeria's NDPR, Kenya's Data Protection Act, India's DPDP Act, Australia's Privacy Act, and South Africa's POPIA.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the Nalietech AI-powered educational platform serving learners across multiple countries and curricula worldwide.

2. Information We Collect

2.1 Personal Information

• Account Information: Name, email address, and password when you create an account
• Profile Information: Grade level, preferred subjects, and learning preferences
• Educational Data: Quiz answers, practice session results, and progress tracking data
• Communication Data: Messages sent through our AI assistant (Remy)

2.2 Automatically Collected Information

• Device Information: Browser type, operating system, and device identifiers
• Usage Data: Pages visited, time spent on platform, and interaction patterns
• Log Data: IP address, access times, and referring URLs

2.3 Children's Information

Our platform is designed for learners in Grades 7-12 / Forms 1-6 (approximately ages 13-18). We comply with applicable child protection and youth privacy laws — including the US Children's Online Privacy Protection Act (COPPA), GDPR Article 8 (EU/UK), and equivalent local statutes — and require parental or guardian consent for users under the relevant local age of digital consent.

3. How We Use Your Information

We use your personal information for the following purposes:

• To provide and maintain our educational services
• To personalize your learning experience based on your grade and performance
• To track your progress and provide feedback through our AI systems
• To communicate with you about your account and platform updates
• To improve our platform, content, and AI-generated materials
• To ensure platform security and prevent fraud
• To comply with legal obligations under applicable law

4. Legal Basis for Processing

Across applicable frameworks (GDPR, UK GDPR, CCPA/CPRA, LGPD, NDPR, POPIA, DPDP Act, and others), we process your personal information based on:

• Consent: You (or your parent/guardian, where required) have given consent for specific purposes
• Contract: Processing is necessary to provide our services to you
• Legal Obligation: We are required by applicable law to process your data
• Legitimate Interest: To improve, secure, and operate our educational platform

5. Data Sharing and Disclosure

We may share your information with:

• Service Providers: Third-party services that help us operate our platform (hosting, analytics, AI processing)
• Educational Institutions: If your school has partnered with us, we may share aggregate performance data
• Legal Requirements: When required by applicable law or valid legal process

We do not sell your personal information to third parties for marketing purposes.

6. Your Privacy Rights

Depending on your country of residence, you may have rights under GDPR, UK GDPR, CCPA/CPRA, LGPD, NDPR, POPIA, DPDP Act, or other applicable laws, including the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion (right to be forgotten / right to erasure) of your personal information
• Object to or restrict the processing of your personal information
• Data portability — receive a copy of your data in a portable format
• Opt out of "sale" or "sharing" of personal information (CCPA/CPRA)
• Withdraw consent at any time, where processing is based on consent
• Lodge a complaint with your local data protection authority

To exercise these rights, contact us at team@nalietech.com.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

• Encryption of data in transit and at rest
• Secure authentication systems
• Regular security assessments
• Access controls and employee training

8. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Educational progress data may be retained for up to 5 years to support long-term learning analytics. You may request deletion of your account and associated data at any time.

9. International Data Transfers

Our platform uses cloud services that may process data across multiple jurisdictions. Where data is transferred internationally, we rely on appropriate safeguards required by applicable law — including Standard Contractual Clauses (GDPR/UK GDPR), adequacy decisions, and equivalent mechanisms under LGPD, POPIA, NDPR, and other frameworks — to ensure your information remains protected.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact: